Moderation Update Thread

lilith2013
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Post Post #0  (ISO)  » Sun Aug 22, 2021 4:59 pm

This thread serves as a channel for the moderation team to provide updates on changes in our moderation approach, policies, and general status of site moderation.

lilith2013
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Post Post #1  (ISO)  » Sun Aug 22, 2021 5:00 pm

The creation of this threadAs a result of staff discussions regarding the "Moderation Transparency and Accountability" thread, we are creating a staff update thread, which we hope will serve to keep users more in the loop regarding site changes and staff decisions. We have decided not to commit to a specific cadence for update posts, but will make a dedicated post for each update item as the change is implemented. This means there will be few to no “we have no updates” posts.

lilith2013
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Post Post #2  (ISO)  » Sun Aug 22, 2021 5:06 pm

Petition-style bansWe have begun to implement a new style of ban based on some user feedback that we received after a recent ban related to prohibited viewpoints. If someone has been banned for problematic viewpoints or behavior which actively harms the site, harm prevention then becomes a significant factor in a ban, and a set timeframe for a ban does not guarantee that the banned user's harmful behavior will stop when they return. When harm prevention is a significant factor in a ban, we are starting to consider "petition-style bans" which are longer than one month and have a minimum time of less than a year, and now require a petition to the relevant mod team in order for the ban to be lifted. The banned user will need to acknowledge that they broke the rules and agree to refrain from that behavior in the future. Hopefully the new focus on harm prevention will help to better protect our users.

Very generically, the ban message would include something like the following:
In order for your ban to be lifted after the minimum timeframe of [ban length], you will need to send the Discussion mod team:
  1. An acknowledgment of breaking the rules, including a description of what happened, and
  2. An agreement to stop doing that behavior in the future. The ban will be lifted at this point as long as your message accurately describes the events and seems sincere.
You can send your petition to a Discussion mod at any time. If you would like to appeal this ban due to what you believe is "Moderation Error" as described in the Appeals instructions, you can reach out to zoraster at any time. You can also send an appeal to zoraster after [ban length] has passed if you believe you qualify under the Commutation section of the Appeals instructions.

The goal for both the moderators and the user is to have the ban lifted while setting the user up so that further action isn't needed. It is not necessary to agree with the policy that resulted in the ban so long as the user wants to avoid violating the policy. Users are welcome to voice their disagreement with the policy as long as doing so doesn't violate the rules to begin with (for example, prohibited viewpoints). But our hope is to make sure that those who are receiving these longer bans understand their bans and at least will try to avoid getting banned in the future. On the whole, we do not want to see users banned, and we're hopeful that we can avoid escalation in punishments that end with users indefinitely banned.

These bans are still appealable to zoraster if the user believes the ban is incorrect (i.e. "Moderator Error" section of the Appeals instructions), or if the minimum ban length has passed, the user can choose to send a Commutation appeal to zoraster. Note that appeals to zoraster for bans will generally have a higher standard for a user's return than the conditions for petition-style bans.

In response to some of the feedback we have received regarding this new style of ban, the banned user can send their petition to the relevant mod team at any time after their ban has been enacted. The mod team will discuss petitions upon receiving them, which can reduce lag time between the end of the minimum ban length and the ban being lifted. However, the minimum ban length will still be served regardless of the outcome of any discussion based on petitions received before the minimum ban length has passed.

lilith2013
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Post Post #3  (ISO)  » Sun Aug 22, 2021 5:07 pm

feedback for bans threadBased on the feedback we have received regarding the Feedback for Bans thread, we have removed the restrictions on posting in this thread. Please see this post for more details.

zoraster
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Post Post #4  (ISO)  » Sat Sep 11, 2021 9:40 pm

Site Ideas Permission ChangeThere was an oversight where the discussion ban group didn't cover Site Ideas. That's been corrected.
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Post Post #5  (ISO)  » Fri Sep 17, 2021 5:41 pm

Large Social Games RenamingTo further match up with how they're referred to everywhere else but MS, the subforum has been renamed to ORGs and Large Social Games. Because most places call these sorts of games Online Reality Games (ORGs), the hope is to make it clearer what LSGs and Large Social Games are to potential new players.
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Post Post #6  (ISO)  » Tue Sep 21, 2021 10:34 am

In order to allow users to better understand what is and isn't prohibited conduct, the moderation team will test out a policy of publicly including mention of warnings that result from Discussion posts within the posts themselves. Please note that not all warnings result directly from posts and moderators may still exercise discretion in the case of warnings resulting from issues that are private or personal.

Warnings resulting from Non-Discussion posts are not affected by this policy change.
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