Site goes down constantly

Obsolete, fixed, and incorrect bug requests and problems. Browse here before posting a new topic, to avoid duplicates.
User avatar
Mr. Flay
Mr. Flay
Metatron
User avatar
User avatar
Mr. Flay
Metatron
Metatron
Posts: 24969
Joined: March 12, 2004
Location: Gormenghast

Post Post #1 (isolation #0) » Mon Dec 16, 2013 7:07 pm

Post by Mr. Flay »

It's on FaceBook and the Don't Panic page. Basically we're still mid-transition, so the server is in one place and the database is another. Compound that with the transition meaning Daniel is not directly on site with the hardware anymore, which means problems sometimes take longer to resolve.

The good news is, the end result should be (once everything is sorted) better control by the Reds over the actual hardware and server configuration. But right this second it's growing pains. I still am not sure what happened last night - before that it was replacing a bad piece of hardware.
Retired as of October 2014.
User avatar
Mr. Flay
Mr. Flay
Metatron
User avatar
User avatar
Mr. Flay
Metatron
Metatron
Posts: 24969
Joined: March 12, 2004
Location: Gormenghast

Post Post #4 (isolation #1) » Wed Dec 18, 2013 1:59 am

Post by Mr. Flay »

I can't give you any further information right now though.
Retired as of October 2014.
User avatar
Mr. Flay
Mr. Flay
Metatron
User avatar
User avatar
Mr. Flay
Metatron
Metatron
Posts: 24969
Joined: March 12, 2004
Location: Gormenghast

Post Post #14 (isolation #2) » Thu Dec 19, 2013 2:05 pm

Post by Mr. Flay »

In post 11, Xalxe wrote:I don't believe money is the issue because we get hosting for free(?). I think the issue is that the transition is not going nearly as well as expected, meaning that we're getting periodic ability to use the site.
Correct. The transition saddled us with some dodgy hardware, but we didn't realize HOW dodgy at first (you'll notice that at first it might go down for a minute or two). hohum is working on the short-to-mid-range solutions, and Reds are looking at what can be done longer-range. It's been the plan for a while to get Reds more direct server control so we don't have to rely on hohum's busy schedule all the time.

That part MAY involve more money, yes.
Retired as of October 2014.
User avatar
Mr. Flay
Mr. Flay
Metatron
User avatar
User avatar
Mr. Flay
Metatron
Metatron
Posts: 24969
Joined: March 12, 2004
Location: Gormenghast

Post Post #19 (isolation #3) » Sun Dec 22, 2013 4:10 pm

Post by Mr. Flay »

Any particular page/action?
Retired as of October 2014.
User avatar
Mr. Flay
Mr. Flay
Metatron
User avatar
User avatar
Mr. Flay
Metatron
Metatron
Posts: 24969
Joined: March 12, 2004
Location: Gormenghast

Post Post #24 (isolation #4) » Sun Jan 05, 2014 8:42 am

Post by Mr. Flay »

We're quite aware of the problem, thanks. It stems from a server move that is in progress, paired with some dodgy hardware that we were sold.
Retired as of October 2014.
User avatar
Mr. Flay
Mr. Flay
Metatron
User avatar
User avatar
Mr. Flay
Metatron
Metatron
Posts: 24969
Joined: March 12, 2004
Location: Gormenghast

Post Post #28 (isolation #5) » Wed Jan 15, 2014 2:46 am

Post by Mr. Flay »

In post 27, talah wrote:Hi. There was downtime today. Nothing on MafiaScum twitter.
We are still working out the process of having a Twitter account, but yes there should have been something for the bit of downtime (couple of hours).
Retired as of October 2014.

Return to “Solved Requests”