Cannot upload avatar

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Cannot upload avatar

Post Post #0 (ISO) » Sun Feb 24, 2013 1:43 am

Post by ChannelDelibird »

I'm having some trouble uploading new avatars (actually two ones that I've used before, which makes it odder) from my PC.

Upon attempting to load my first-choice new avatar, a PNG that I have used here before... shown here ... I get this response. The file's not empty; I can open it just fine on my computer.

Then, when trying to upload a different one as a second choice, another PNG that I have used before, this happens.

Any ideas?
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Post Post #1 (ISO) » Sun Feb 24, 2013 6:18 am

Post by animorpherv1 »

fwiw, I'm getting this also.

I thought it was connected to the same error (got the 500 error both times) I got when I was trying to test out a post of almost 1,200 words for formatting.
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Post Post #2 (ISO) » Sun Feb 24, 2013 8:50 am

Post by Mr. Flay »

500 internal server error is cropping up all over the place. Probably somebody needs to kick the server.
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Post Post #3 (ISO) » Sun Feb 24, 2013 9:28 am

Post by Ser Arthur Dayne »

Maybe transfer the image to imgur and then upload it in the 'Upload from a URL' box? Idk, but I changed my avatar late night yesterday and it worked fine.
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Post Post #4 (ISO) » Sun Feb 24, 2013 9:30 am

Post by Mr. Flay »

It's going to 500-out at random times during the day depending on server load and astrological symbol. If it doesn't work, try again in 30-60 minutes.
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Post Post #5 (ISO) » Sun Feb 24, 2013 12:39 pm

Post by ChannelDelibird »

In post 3, Ser Arthur Dayne wrote:Maybe transfer the image to imgur and then upload it in the 'Upload from a URL' box? Idk, but I changed my avatar late night yesterday and it worked fine.


Solved it. Thanks.
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Post Post #6 (ISO) » Sun Feb 24, 2013 1:01 pm

Post by Admiral Hackett »

(from: ani)

I'm still not getting it to work.

I'm getting an error message now about file size, but I have two version, one that's ~16 KB, and another that's ~2.5KB. the latter should be easily accepted by any standard I can think of.

http://i48.tinypic.com/pr6no.jpg ~16KB version
http://oi50.tinypic.com/2ir1bgh.jpg ~ 2.5KB version
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Post Post #7 (ISO) » Sun Feb 24, 2013 1:03 pm

Post by animorpherv1 »

... I tried it one last time and got another 500 error, fwiw.
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Post Post #8 (ISO) » Sun Feb 24, 2013 6:06 pm

Post by UberNinja »

I've got a ton of 500 errors the other day (22nd)
(and that was just when posting)

It was stupid
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Post Post #9 (ISO) » Mon Feb 25, 2013 4:51 pm

Post by animorpherv1 »

I'm just going /bump/ this. If the servers need a boot, can we do that soon? It's still not working and it's causing havoc.
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Post Post #10 (ISO) » Mon Feb 25, 2013 5:45 pm

Post by UberNinja »

I used imgur, and it worked.
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Post Post #11 (ISO) » Mon Feb 25, 2013 5:52 pm

Post by animorpherv1 »

imgur worked for me. Thanks.
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Post Post #12 (ISO) » Tue Feb 26, 2013 4:33 am

Post by Kise »

I've tried uploading an avatar on my Shaft account and it takes me to a 500 internal error page. I've tried several pictures, and I've even tried linking from tinypic. Nothing works (and yes, everything meets the file size requirements).

On this account, I click submit and it brings me back to the Edit Avatar page, saying "
The uploaded avatar file is empty.
" I've tried to upload at least 4 different pics, even deleting my previous avy to see if that changed things..... "
The uploaded avatar file is empty.
"

Now I'm no avatar, help plx :cry:

edit: I'm using/used Firefox and IE
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Post Post #13 (ISO) » Tue Feb 26, 2013 4:39 am

Post by Mr. Flay »

Kise, I merged your post with the other topic about this.

Long story short, wait 30-60 minutes and try again. Server load is sketchy right now.
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Post Post #14 (ISO) » Tue Feb 26, 2013 5:01 am

Post by UberNinja »

What I have found is:


-If your image is even close to the limit, it won't upload.
-If you try to upload it from your computer, it won't upload.

Temporary solution:


-Make sure it's WELL below the specified 31KiB file size.
-Upload your desired avatar image to http://www.imgur.com
-Use the "upload from a URL" option to upload your avatar.

Beep boop

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Post Post #15 (ISO) » Tue Feb 26, 2013 5:03 am

Post by Kise »

Thanks/sorry, Flay. I know I'm dumb when I look 3/4's down the topics index and somehow missed this thread. >.<
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Post Post #16 (ISO) » Tue Feb 26, 2013 7:15 am

Post by Mr. Flay »

In post 14, UberNinja wrote:-If your image is even close to the limit, it won't upload.

Even this won't guarantee it. My current avatar is 5k.

It just took waiting and trying again 30min later, like I said.
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Post Post #17 (ISO) » Tue Feb 26, 2013 7:41 am

Post by UberNinja »

Baugh

Spoiler:
Bah + Augh
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Post Post #18 (ISO) » Wed Feb 27, 2013 7:41 am

Post by Kise »

:-<
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Post Post #19 (ISO) » Fri Mar 01, 2013 6:54 am

Post by hohum »

Posting to bookmark this thread
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Post Post #20 (ISO) » Sat Mar 09, 2013 1:59 pm

Post by Mr. Flay »

Posting to confim that this is still happening after the other server misconfig was fixed.

PhpBB.com thinks "host has either disabled the getimagesize() function or most likely disabled the allow_url_fopen option in the php.ini. "
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Post Post #21 (ISO) » Sat Mar 09, 2013 8:02 pm

Post by hohum »

looking into it.
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Post Post #22 (ISO) » Sun Mar 10, 2013 12:21 am

Post by Mr. Flay »

Yup, that seems to have fixed it.
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Post Post #23 (ISO) » Sun Mar 10, 2013 3:51 am

Post by hohum »

The tmp directory was full. Try again.
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