In post 287, zoraster wrote:I don't think surveying people after they finish their game is a bad idea. There are only a small number of people like LF who have objected to the large theme surveys and I think I've gained a fair amount of insight from that plus provided imperfect feedback to the mods in my queue.
My problem is numerical based surveys because those are harder to end with two people who have the exact same thoughts end the game. Like if you had a game that there was not much more mod could have done, but if you looked at your last 20 games or so was on the lower end of overall mod quality, I could see a large range of what types of responses you get. Maybe I give the mod a 7 when approached as "how well was the game run" and a 4 when I approach it as "how well was this game ran compared to what other mods have ran". Do you base it on recent experiences or isolated occurrences?
Yes/No type questions are harder to end up with that happening. A "will you play again" and "why" would be very good questions for newbies because it would actually give us a line or two of what their perspective is in writing instead of a number.